Cookie Policy

This Cookie Policy explains how AGK Leads ("we", "us", "our") uses cookies and similar technologies on our platform. By continuing to use our Service after acknowledging the cookie consent banner, you agree to the use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, maintain your session, and provide a better experience. Cookies may be "session" (deleted when you close your browser) or "persistent" (remain until they expire or you delete them).

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies (Essential)

These cookies are required for the platform to function. They cannot be disabled. They include:

• Session cookie (laravel_session): Maintains your authenticated session. Expires when the browser is closed or after the configured session timeout.
• CSRF token (XSRF-TOKEN): Protects against cross-site request forgery attacks. Essential for security.
• Cookie consent (cookie_consent): Stores your cookie preferences. Persists for 1 year.
• Theme preference (localStorage): Stores your dark/light mode preference locally.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remember me: Keeps you logged in across sessions when selected at login.
• Sidebar state (sessionStorage): Remembers sidebar scroll position for navigation.
• UI preferences: Stores layout preferences like collapsed panels or filter states.

2.3 Analytics Cookies (Optional)

With your consent, we may use analytics cookies to understand how our platform is used:

• Performance tracking: Page load times and feature usage statistics.
• Error tracking: Automated error logging to improve service reliability.

Analytics data is aggregated and anonymized. We do not use third-party analytics services like Google Analytics.

2.4 Marketing Cookies (Optional)

We may use marketing cookies only with your explicit consent to:

• Track the effectiveness of email campaigns
• Personalize service recommendations

We do not use third-party advertising trackers, and we do not serve ads on our platform.

3. Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

• Cookie consent banner: When you first visit, you can choose which non-essential cookies to accept or reject.
• Browser settings: Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent the platform from functioning.
• Privacy settings: Logged-in users can manage consent preferences in the Privacy & Data section of their account.

4. Third-Party Cookies

Some features may load resources from third-party services:

• CDN resources (Tailwind CSS, Alpine.js, jQuery): Served from trusted CDNs. These services may set their own performance cookies.
• Payment gateway (Razorpay): When processing payments, Razorpay may set cookies necessary for transaction security.
• Push notifications: Service worker registration for browser push notifications.

We have no control over third-party cookies. Please review their respective privacy policies.

5. Data Stored in Cookies

Our cookies do not store:

• Passwords or authentication credentials (in readable form)
• Credit card or financial information
• Sensitive personal data

6. Cookie Retention Periods

• Session cookies: Deleted when browser closes (or session timeout)
• CSRF token: Refreshed with each page load
• Cookie consent: 1 year
• Remember me: Up to 30 days (configurable)
• Theme preference: Until manually changed or browser data is cleared

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. Material changes will be communicated through the consent banner or platform notification. The "last updated" date at the top reflects the most recent revision.

8. Contact Us

For questions about our use of cookies:

• Email: privacy@ganeshasaas.com
• In-Platform: Privacy & Data section or contact the administrator